What ethical standard must MLOs adhere to when working with borrowers?

MLOs must adhere to the ethical standard of ensuring that borrowers fully understand the terms and conditions of their loans. This principle is essential in the lending industry because it fosters transparency and informed decision-making. By clearly explaining loan details, such as interest rates, repayment terms, fees, and potential risks, MLOs help borrowers make choices that align with their financial situations and goals.

This focus on borrower understanding is also crucial for building trust and maintaining a positive relationship between the MLO and the borrower. It promotes ethical behavior as MLOs must prioritize the needs and well-being of the borrowers over their own financial gains. This practice ultimately leads to better outcomes for consumers and contributes to a healthier mortgage market.

In contrast, options emphasizing maximizing personal commissions, promoting loans without considering borrower circumstances, or prioritizing quick approvals undermine this ethical obligation and can result in harm to borrowers, such as taking on inappropriate or unsustainable loans.